EMPLOYER: City of Tulsa, Oklahoma
CLOSING DATE: April 13, 2012
COMPENSATION: Salary range is up to $113,320, DOQ with a competitive benefits package.TO APPLY:
This confidential process involves initial review of resumes beginning April 13, 2012. Send cover letter, resume, salary history, and 6 professional references to apply@ralphandersen.com. Confidential inquiries welcomed to Doug Johnson, Ralph Andersen & Associates, (916) 630-4900. For a detailed brochure, please visit www.ralphandersen.com.DESCRIPTION: The City of Tulsa is seeking an experienced and dynamic individual for the new position of Customer Care Director. The 311 Customer Care Center is a newly created department that consolidates the customer service and call center functions to improve and enhance services for Tulsa citizens. This new department will be responsible for providing a consistent, timely, and quality response to citizen’s requests for information, assistance with services and programs, and functions such as utility billing. Bachelor’s degree in business management, accounting, public administration, or a closely related field is required. The ideal candidate should have 8 years of progressively responsible experience in a high volume customer service/customer care environment.
General Management | Human Resources/Risk Mgt. | Information Technology | Finance/Accounting
Admin./Legal | Community Development | Public Works | Public Safety | Leisure Services | Health/Human Services